Plans & Pricing

SAR Portal offers flexible plans to match your organization’s needs.

Manage Billing →

Billing page - View your plan, usage, and payment details ☀️ Light 🌙 Dark

Available Plans

Basic Plan

For small businesses just starting with GDPR compliance.

Best for:

• Small businesses
• Low DSAR volume
• Basic compliance needs

Starter Plan

AI-powered processing for growing businesses.

Best for:

• Growing companies
• Regular DSAR handling
• AI redaction needs

Pro Plan

Full features for high-volume organizations.

Best for:

• Large organizations
• High DSAR volume
• Enterprise requirements

Enterprise

Custom solutions for large organizations.

Custom pricing includes:

• Custom case limits
• Custom storage
• SSO integration
• Dedicated support
• Custom SLA
• On-premise options

Contact sales for Enterprise pricing.

Pricing

Billing Options

Annual billing provides significant savings.

Free Trial

14-Day Trial

All plans include a 14-day free trial:

• Full access to plan features
• No credit card required to start
• Cancel anytime during trial
• Automatic end if not upgraded

During Trial

You can:

• Test all features
• Create real cases
• Invite team members
• Evaluate fit for your needs

After Trial

The trial runs for 14 days and requires no credit card, so nothing is charged automatically when it ends. If you don’t choose a plan, the account becomes restricted until you pick one:

• Read-only access to existing data
• Cannot create new cases
• No automatic charge (there’s no card on file)
• Choose a plan anytime to continue

Changing Plans

Upgrading

1. Go to Billing
2. Click Change Plan
3. Select higher plan
4. Confirm upgrade
5. New features available immediately

Billing is prorated - you only pay the difference for the remaining period.

Downgrading

1. Go to Billing
2. Click Change Plan
3. Select lower plan
4. Review impact (features lost)
5. Confirm downgrade

Both upgrades and downgrades take effect immediately - the new plan’s limits apply at once.

When Payment Fails (Past-Due)

If a payment fails, your subscription enters a past-due state and access is reduced in stages so you have time to fix the payment method. Updating your card restores full access immediately.

Always available, even while past-due:

• Update your payment method - the way to recover full access
• Export your data (GDPR Article 20) - per-case and full-tenant export are never blocked

Recovering Access

1. Go to Billing
2. Click Payment Methods
3. Add or update your card / SEPA mandate
4. Once payment succeeds, full access is restored immediately

Canceling Your Subscription

Canceling is separate from deleting your account - your organization and data remain, but billing stops.

1. Go to Billing
2. Click Cancel Subscription
3. Confirm

After Cancellation

• For 90 days: read-only access plus full data export (so you can retrieve everything you need)
• After 90 days: access is fully blocked

To keep working normally, choose a plan again before the 90-day window ends. If you want to permanently remove all data instead, see Account Deletion.

Plan Features Comparison

Accessing Billing

1. Click Billing in the sidebar
2. View current plan and usage
3. Manage payment methods
4. View invoices
5. Change plans

Payment Methods

Accepted Methods

• Credit cards (Visa, Mastercard, Amex)
• Debit cards
• SEPA Direct Debit (EU)

Updating Payment

1. Go to Billing
2. Click Payment Methods
3. Add new method
4. Set as default
5. Remove old method if desired

Invoices

Accessing Invoices

1. Go to Billing
2. Click Invoices
3. View/download any invoice

Invoice Contents

• Plan charges
• Usage period
• VAT (if applicable)
• Payment status

VAT

For EU businesses:

• VAT charged based on your country
• Provide VAT number for reverse charge
• Invoices include proper VAT documentation