Docs / Batch Processing

Batch Processing

For cases with many documents, batch processing lets you analyze and redact multiple files efficiently.

When to Use Batch Processing

Batch processing is ideal when:

Starting Batch Processing

Attach Multiple Documents

Batch processing isn’t a separate area — it happens automatically whenever you attach more than one file. There is no “Start Batch Analysis” button.

  1. Open the case and start a case action that attaches documents (Request Info, Submit Info on an Awaiting Information case, or Close Case)
  2. In the file picker, select several files at once (hold Ctrl on Windows or Cmd on Mac)
  3. The redactable files are scanned automatically and you are taken to the Review Detected PII screen, with one expandable panel per file

Document Selection Tips

Batch Analysis

How It Works

The system processes documents in parallel:

Monitoring Progress

The progress view shows:

Timeout Handling

Documents have a processing timeout:

Reviewing Batch Results

Summary View

After batch completion:

Per-Document Review

On the Review Detected PII screen, each file has its own expandable panel. For each file you can:

Bulk Selection Controls

Across the whole batch you can use:

Batch Redaction

Redact Selected

  1. Make your selection using the per-entity toggles and the bulk controls above
  2. Click Redact Selected (n) to process all selected files
  3. Wait for processing to complete (up to 3 files are processed in parallel)

Review and Confirm

After processing, a review screen lets you check each redacted file before it is attached:

When you’re satisfied, click Confirm & Attach to Case (n) to add the redacted files to the case. You can also choose Pause & Resume Later to continue the review another time.

Batch Processing Sessions

Session Tracking

Each batch operation creates a session:

Resuming Interrupted Sessions

If batch processing is interrupted:

Performance Considerations

Document Limits

AspectLimit
Documents per batch50
Total batch size1 GB
Max document size100 MB (10 MB on trial)
Documents analysed in parallelUp to 3 at once
Timeout per document5 minutes

Processing Time Estimates

Document TypeTypical Time
Text PDF (1-10 pages)10-30 seconds
Scanned PDF (requires OCR)30-60 seconds
Word document (.docx)15-30 seconds
Excel spreadsheet (.xlsx)20-45 seconds
Image file (.png, .jpg, etc.)20-40 seconds
Email file (.eml, .msg)10-25 seconds
Text file (.txt, .csv, .json, etc.)5-15 seconds

Optimizing Batch Performance

  1. Group similar documents - Similar types process more predictably
  2. Smaller batches for urgent work - Start with priority documents
  3. Check during processing - Review completed docs while others process
  4. Retry failures separately - Don’t re-run entire batch for one failure

Best Practices

Before Starting

During Processing

After Completion

Quality Control

Error Handling

Common Errors

“Document extraction failed”

“Analysis timeout”

“Redaction failed”

Retrying Failed Documents

  1. View error details
  2. Address the issue if possible
  3. Remove from batch or retry
  4. Process manually if needed

Audit Trail

All batch operations are logged: