Trust Center

Security, compliance, and data protection are at the core of everything we build.

GDPR Security Shield
All Systems Operational

🌎 Data Residency

  • Hosted on Microsoft Azure EU (West Europe)
  • All data stored within the European Union
  • No data transfers outside EU/EEA
  • Irish registered company (EU jurisdiction)

🔒 Encryption

  • AES-256 encryption at rest
  • TLS 1.3 encryption in transit
  • Encrypted database backups
  • Secure key management (Azure Key Vault)

👥 Access Controls

  • Role-based access control (RBAC)
  • Multi-factor authentication available
  • Session management & timeout
  • Immutable audit logs for all actions

Compliance

  • GDPR compliant by design
  • Data Processing Agreement (DPA) available
  • Privacy by default settings
  • Regular compliance reviews

📞 Support & Response

  • Email support response within 24 hours
  • Priority support for Pro/Enterprise (4h SLA)
  • Dedicated account manager (Enterprise)
  • Security incidents prioritised immediately

Infrastructure

  • Microsoft Azure cloud infrastructure
  • Automatic failover & redundancy
  • Daily automated backups
  • 99.9% uptime target

See Compliance in Action

View a complete sample DSAR evidence pack showing request intake, identity verification, redacted documents, and full audit trail.

View Sample Evidence Pack →

Security Questions?

For security concerns or vulnerability reports, contact us:

DPO: dpo@sarportal.com
Security: security@sarportal.com
Support: support@sarportal.com