Ignoring a DSAR can result in fines up to €20 million or 4% of annual turnover

What Happens If You Ignore a DSAR?

A data subject has sent you a GDPR request. You're thinking about ignoring it. Here's exactly what happens if you do — and why it's always better to respond.

🚨 The Reality

Ignoring a data subject access request doesn't make it go away. In fact, it typically makes things much worse. Here's the typical escalation path:

1
Day 30: Deadline passes You're now in breach of GDPR Article 12
2
Week 5-6: Follow-up requests The data subject sends reminder emails, becomes frustrated
3
Week 6-8: Complaint filed Data subject complains to the Data Protection Authority
4
Month 2-3: Regulator contact The DPA contacts you, requests explanation and evidence
5
Month 3-12: Investigation & enforcement Formal investigation, potential fine, enforcement notice

Potential Consequences

💰

Financial penalties

Fines up to €20 million or 4% of annual global turnover (whichever is higher)

📝

Enforcement notices

Regulator can order you to respond, change practices, or stop processing data

📰

Reputation damage

Fines are often publicised, damaging customer trust

💼

Legal action

Data subjects can sue for compensation for distress

🕑

Wasted time

Dealing with regulators takes far more time than just responding

🔎

Increased scrutiny

Once on regulator's radar, you may face ongoing audits

📈 Real Enforcement Examples

The Irish DPC's enforcement record shows how seriously DSAR compliance is taken:

34% — Share of all DPC complaints that relate to access requests (the largest single category)
8 enforcement notices — Issued in 2024, most for failure to respond to DSARs
Up to €20M / 4% — Maximum GDPR fine: €20 million or 4% of global turnover (Article 83)

Source: DPC Annual Report 2024

What To Do Instead

💡 It's never too late to respond

Even if you've missed the deadline, responding late is always better than not responding at all. Regulators look more favourably on organisations that eventually comply.

  • Respond now Even a late response is better than no response
  • Apologise for delay Acknowledge the delay and explain briefly
  • Provide complete response Make sure your response is thorough and correct
  • Improve your process Put systems in place to handle future requests properly

Don't let DSARs pile up

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Handle DSARs the right way

SAR Portal guides you through every step of GDPR compliance — from request intake to final response.

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